Issue - meetings

This report summarises progress against the audit plan for 2017/18.

The Committee received a report summarising progress against the audit plan for 2017/18. The following matters were considered:

a)            Finalised reports. The Committee noted that four reports had been finalised by the Internal Auditor. These were: Homelessness Business Process Review, Planning Income, Corporate Governance and Payroll.

b)            Audit of Homelessness Business Process Review - Contact Centre response to housing enquiries. The Committee was informed that the Council’s Contact Centre would be able to resolve a number of high level/routine housing enquiries made by customers. Enquiries that were more detailed or complex would be dealt with by the Council’s Housing Officers.

Following consideration, the Committee:

(1)          Agreed to receive the internal audit progress report for 2017/18.