Issue - meetings

The appendix to this report provides an overview of the council’s performance with respect to its annual plan objectives, key performance indicators and corporate risks.

The Committee received a report providing an overview of the council’s performance with respect to its annual plan objectives, key performance indicators and corporate risks.

The following matters were considered:

a)            Update to appendix 1 of report - Property Maintenance completion Q3 data. The Business Assurance Manager informed the Committee that Property Maintenance completion data for was 99.9% for the first two months of quarter 3.

b)            Staff turnover indicator. The Business Assurance Manager informed the Committee that the number of vacancies currently being advertised or progressed for advertisement was 21.

c)            Number of planning applications processed. The Business Assurance Manager informed the Committee that the number of planning applications received in Q2 was 172.

d)            Ombudsman complaints and data protection. Following a question from a Member, the Committee noted that Officers would consider the inclusion of legal risks, data protection breaches and Ombudsman complaints as risks on the Corporate Risk Register.

e)            Staffing levels. Following a question from a Member, the Committee noted that Officers would look into the future provision of information to show the staffing levels across the Council on a monthly basis.

f)             Place Development. The Committee considered that the planning development charts provided on page 11 of the appendix to the report should detail that the existing target had been set at a national level. The Committee also considered that a local, more stretching target should also be set for these indicators.

g)            Performance indicator 24 - Visible Patrols. The Interim Director of Corporate Services informed the Committee that Officers would clarify whether performance indicator 24 (“Visible patrols across the Borough promoting behavioural change to maintain our clean and attractive streets and open spaces”) would be retained following Surrey County Council’s decision to take back the contract for on street parking enforcement.

h)            Reputational risk. The Committee considered that a general “Reputational Risk” should be included within the corporate risk Register and requested officers to consider its addition.

Following consideration, the Committee resolved with 7 votes for, 1 abstention and the Chair not voting to:

(1)      Note and comment on the performance and risk information located at Appendix 1 to the report.