Issue - meetings

This report contains information on recent council complaint decisions from the Local Government and Social Care Ombudsman (LGSCO) and the Information Commissioner’s Office (ICO).

The Committee received a report that contained information on recent council complaint decisions from the Local Government and Social Care Ombudsman (LGSCO) and the Information Commissioner’s Office (ICO).

The following matters were considered:

a)            Data Breaches. A Member of the Committee asked what safeguards have been put in place to make sure data breaches aren’t happening in the future. The Interim Director of Corporate Servicees noted that it is positive that people are recognising that they have done something which is wrong and then reporting it internally and the Council can then consider, these instancescreate a learning opportunity for the individual concerned. The Interim Director of Corporate Services explained that the Council has a training programme for members of staff and the removal of prepopulating email addressesis also being considered.

Following consideration, the Committee unanimously resolved to:

(1)      Note the report.