Issue - meetings

LGO and ICO updates

Meeting: 26/09/2024 - Audit and Scrutiny Committee (Item 21)

21 LGO and ICO updates pdf icon PDF 224 KB

This report contains information on recent council complaint decisions from the Local Government and Social Care Ombudsman (LGSCO) and the Information Commissioner’s Office (ICO).

Minutes:

The Committee received a report containing the information on recent council complaint decisions from the Local Government and Social Care Ombudsman (LGSCO) and the Information Commissioner’s Office (ICO).

The following matters were considered:

a)            Autocomplete email function. A Member of the Committee commented that the autocomplete email function should not be removed entirely if there has only been a very small number of minor incidents, and if it would massively reduce efficiency. The Chair noted the comments and raised that when it does go wrong, it can be catastrophic so is still worth looking in to and considering.

Following consideration, the Committee unanimously resolved to:

(1)   Note the report.