Issue - meetings

This report details Stage 1 and Stage 2 complaints received by the Council from 01 April 2024 to 31 December 2024.

The Committee received a report detailing Stage 1 and Stage 2 complaints received by the Council from 01 April 2024 to 31 December 2024.

The following matters were considered:

a)            Place Development. A Member of the Committee asked if planning service and planning enforcement complaints are reported separately, or if they are included within the report. The Assistant Director of Corporate Services replied and explained that the nature of complaints in the report, refer to issues with how the Council has handled something, be it Planning Officers or the Planning Committee. He explained that for issues regarding planning decisions, there is a separate mechanism for dealing with that, which is to appeal, if someone has received an outcome they are not expecting. There isn’t a third party right of appeal.

Following consideration, the Committee unanimously resolved to:

(1)      Note the contents of the report covering all complaints received by the Council between 01 April 2024 – 31 December 2024