Issue - meetings

Local Government & Social Care Ombudsman (LGSCO) and Information Commissioner's Office (ICO) Updates

Meeting: 05/02/2026 - Audit and Scrutiny Committee (Item 43)

43 Local Government & Social Care Ombudsman (LGSCO) and Information Commissioner's Office (ICO) Updates pdf icon PDF 237 KB

This report contains information on recent council complaint decisions from the Local Government and Social Care Ombudsman (LGSCO) and the Information Commissioner’s Office (ICO), as well as an update on data breaches and new legislation.

Minutes:

The Committee considered a report that contained information on recent council complaint decisions from the Local Government and Social Care Ombudsman (LGCSO) and the Information Commissioner’s Office (ICO), as well as an update on data breaches and new legislation.

The following matters were considered:

a)             A Member stated that she was happy that the council were closing mail boxes and enquired about what was considered important when considering retention.  The Assistant Director for Corporate Services explained that one must not hold on to anything no longer needed which can be a very subjective decision.  Date protection legislation states that if it is no longer needed or no longer valid it should be deleted.  It was also important consider storge of any kept information in the correct place.

b)             A Member asked whether there were any specific problems that needed to be addressed when it came to transitioning information as part of the Local Government Reorganisation. The Assistant Director for Corporate Services reported that there was a whole workstream on data protection for the LGR and much work would be undertaken over the coming year.

Following consideration the Committee unanimously resolved to:

(1)       Note the report.