Issue - meetings

This report details Stage 1 and Stage 2 complaints received by the Council from 01 April 2025 to 31 December 2025.

The Committee received a report that detailed Stage 1 and Stage 2 complaints received by the Council from 01 April 2025 to 31 December 2025.

The following matters were considered:

a)    The Committee were happy to see a reduction in the number of planning complaints.

b)    Regarding paragraph 6.3 a Member asked if there was any automation to assist with enforcements. The Assistant Director for Corporate Services explained that when an enforcement issue is raised that it is logged onto the system and is assigned a unique number as part of the enforcement process.  The process has stages and reminders for when the officer needs to review but it is not infallible and requires manual input in order to create the diary tasks, so it was not an automated workflow system.

Following consideration, it was resolved to (5 for and 1 abstention):

(1)       Note the contents of the report covering all complaints received by the Council between 01 April 2025 – 31 December 2025.